Comcrap

We had company last weekend, then I got a stomach virus, and then our internet cut out. All of these things are detrimental to posting on one's weblog. Especially the last one, which came at the worst possible time. Ryan's nondescript job at the unnamed company occasionally (once every couple months or so) requires him to be on-call for a week at a time. On-call, in this case, means keeping his work phone near him at all times in case he gets a call and needs to get online and use dark magic to make sure the server-modem-intertubes gets fixed. Without internet, he had to spend ungodly amounts of time at work so he could have internet access and could get a really crabby-looking face.

The internet went down over the weekend, and Comcast told us two things. First, that it was definitely a hugely complicated problem involving bad lines instead of a simple modem replacement or anything. Second, they couldn't come out and fix it until Tuesday evening because it required a specialist who would sacrifice a goat or something. In the past year, Comcast our service with them specifically has gone bad. (That's not counting the half-dozen times that it's gone down regionally.) The first time, it took them a week to get to us and we got a free month's internet. The second time, it took them a few days to come out and we didn't even get refunded for the few days we didn't have internet. This time, it took three days and we were begrudingly refudend six dollars. Six dollars. We buy the super-fast, super-expensive internet and have been the lucky recipents of their incompetence THREE TIMES plus Ryan had to stay at work almost twenty-four hours a day for two days, and that's worth SIX DOLLARS?

Tuesday, the Comcast guy showed up three hours late, took a look at the situation, and replaced the modem. No goat sacrificing required. If I had any other options for internet in this location, I would take it. If I wanted to pay lots of money to be abused, I would get a dominatrix, not an internet service provider.

Comments

[Ethan]

Ex-friggin'-xactly. I'm dropping Comcast as soon as Verizon's FiOS is available in Boston.

So, you know, approximately during Sarah Palin's third term as president.